1. Returns We accept returns within 7 days from the date of delivery for products that are unused, unopened, and in original condition. To initiate a return, please contact us at ultimatepartypooper@gmail.com or use the contact form on our website.
2. Refunds Refunds will be processed once the returned product is received and inspected. Refunds will be credited to the original payment method and may take 7-10 business days to process.
3. Non-Returnable Items We do not accept returns for products that are damaged, used, or altered. Customized or personalized items are also non-returnable.
4. Exchanges At this time, we do not offer exchanges. If you need a different size or design, please return the item and place a new order.
5. Shipping Costs The customer is responsible for the return shipping costs unless the item is defective or damaged.